TWO and Support Site Reporting
TWO customers may be experiencing some issues with reporting available on the Support Site. From January 2-February 22 certain return information was not being populated on EFC reports. We were able...
View ArticleIRS News: MeF Extended Maintenance Window Sunday March 7
MeF Production and Assurance Testing System (ATS) environments will be unavailable due to maintenance from 12:01 a.m. Eastern through 10:00 a.m. Eastern on Sunday, March 07, 2021.Please refrain from...
View ArticleRESOLVED - Intermittent Connectivity
(3/5/21, 10:25AM EST)This has been resolved.***********(3/5/21, 10:01AM EST)Some customers are experiencing intermittent connectivity with particular features on the Support Sites and in the...
View ArticleResolved Intermittent Connectivity Issues
Some customers are experiencing intermittent connectivity issues with features on the support site, TWO and eFiling. Our teams are actively working towards a solution. We appreciate your patience as we...
View ArticleGA State Direct Deposit Errors
The State of Georgia is experiencing direct deposit errorsDirect Deposit Errors• We are experiencing an issue with refund option selectionso Some taxpayers who selected direct deposit are being issued...
View ArticleThe American Rescue Plan Act Explained: Guidance for Tax Professionals
Should a Taxpayer delay or accelerate their 2020 Tax Return filing to maximize their stimulus rebate payment? We know that Tax Professionals are expected to provide guidance on this question and our...
View ArticleWait to Submit Amended 1040 Returns Until Official IRS Guidance is Received
As you know, the American Rescue Plan Act passed 3/10/21and is expected to be signed into law shortly. The most notable change for tax purposes makes the first $10,200 of unemployment relief received...
View ArticleColorado MeF Acknowledgments
(from CO DOR, 3/11/21 7:23PM)Colorado is experiencing an issue with some MeF returns not being acknowledged. Our developers hope to resolve this shortly. We apologize for the problem.
View ArticleLatest Impacts to 2021 Tax Season Filing Dates
Stay up-to-date on recent state and federal announcements impacting filing dates for 2021 Tax Season. Check back often for daily updates with the latest information available.
View ArticleLatest Microsoft Windows Update - Print Error
Microsoft has acknowledged that after installing one of their latest Windows updates, customers might receive an APC_INDEX_MISMATCH error with a blue screen when attempting to print to certain printers...
View ArticleIRS Urges Customers to Wait to File Amended 1040 Returns Affected by American...
(3/16/21)IRS is urging customers to wait to file amendments for filed returns affected by the American Rescue Plan Act.Please see IRS newsroom statement.*******************(3/11/21, 11:32 AM EST)As...
View ArticleRESOLVED - Latest Microsoft Windows Update - Blue Screen
(3/17/21 10:15AM)Microsoft has released a Windows update that will resolve the blue screen/printing issue noted below.Please go to this Knowledgebase article for the Windows update...
View ArticleIRS News: Tax Day for individuals extended to May 17: Treasury, IRS extend...
IR-2021-59, March 17, 2021WASHINGTON — The Treasury Department and Internal Revenue Service announced today that the federal income tax filing due date for individuals for the 2020 tax year will be...
View ArticleIRS News: Modernized e-File (MeF) Extended Maintenance Window
MeF Production and Assurance Testing System (ATS) environments will be unavailable due to maintenance from 12:01 a.m. through 1:00 p.m. Eastern time on Sunday, March 21, 2021.Please refrain from...
View ArticleTaxWise American Rescue Plan Act of 2021 Unemployment Compensation Update
It’s important to know when the TaxWise Desktop and Online software will be updated based on IRS guidance due to the American Rescue Plan Act of 2021’s changes to unemployment taxability.By March 29,...
View ArticleFederal Form Updates- TWD and TWO
This morning, we released federal form updates relating to both the unemployment exclusion and the 5/17 due date. Important: The IRS has stated that there is no need to file an amended return (Form...
View ArticleClient Accounting Suite 20.4 is Now Available
The 20.4 version of CAS is now available from the Solution Center or via the autoupdate feature in CAS. It includes the following regulatory and software updatesRegulatory UpdatesThe following...
View ArticleIRS Reject - FPYMT-072-01
If you receive the FPYMT-072-01 reject, you've entered a due date after 4/15; however, because the IRS has not yet changed the due date in their systems, you received this reject.FPYMT-072-01If the...
View ArticleUnemployment Exclusion - What To Do
As you may know, we recently updated our Federal 1040 forms to adjust for the Unemployment exclusion. If you received the form updates on 3/22/21, TaxWise now computes the exclusion as directed by IRS...
View ArticleIRS Reject - F8917-012
Some customers have received a new IRS reject: F8917-012 If Form 8917 is present in the return, then 'TotalIncomeAmt' must be equal to Form 1040,...
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