2020 CA Individual efiles
Any CA individual efiled returns that were submitted prior to January 29, 2021 will reject with the following error code:<ErrorMessage>Your State submission does not match the latest published...
View ArticleImportant! 1099-NEC version 6 is now the minimum version to e-file.
We have set form version 6 as the minimum version to e-file Form 1099 NEC in Payroll Compliance/W2-1099.If you have not downloaded version 6 and you attempt to e-file, you will receive an EFC reject...
View ArticleTWD Check Print and Republic Bank - ERROR
If you are a Republic Bank customer and use Desktop Check Printing, you may encounter an error when printing checks if you have pending e-files. We are working hard to remedy this issue, but in the...
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TaxWise Reject- F1040-034-06
If you encounter reject code F1040-034-06:Please make sure you have updated to USV3 and resubmit the efile
View ArticlePA State Reject
PA erroneously rejected state returns with the following reject. Impacted users should recreate and resend PA e-files that were rejected with this error code.<ErrorMessageTxt>Software Developer...
View ArticleWelcome to Tax Season, check out some quick links to help you get ready!
Did you know that most E-File, Rejection and Validation errors can be fixed by searching our knowledge base for solutions? go to support.cch.com for more info.Quick links:How to check the status of an...
View ArticleRecovery Rebate Information
Frequently asked question about the Recovery Rebate Credit: Q: Can taxpayers claim RRC if one of the taxpayer on a MFJ have ITIN? A: Yes they CAN! To allow for this you will need to update the...
View ArticleAs E-filing Opens, IRS and States Slow to Process ACKs
The States and the IRS are just starting to open their e-filing capabilities. During this initial startup, you may see delayed response from federal and state returns. Acks can take up to 10 days to...
View ArticleTWD 35.02 is Available- Now Minimum Version
TWD 35.02 is Available- Now Minimum VersionOther state modules have been updated to minimum version today: DE 1040 V2ND 1040 V2LA 1040 V4
View ArticleArizona (AZ) - Delays Returning ACKs
Arizona MeF is experiencing intermittent and slow performance that is causing delays in Acknowledgements. They have posted a message to the AZ DOR site that reads as follows:"Due to heavy submissions...
View ArticleUtah (UT) - ACKs Pending for 2/12/21 Submissions
The following was received from Utah DOR:"We experienced an issue with acknowledgements not being sent on submissions that we received on 2/12/2021. We are aware of the issue and are working on...
View ArticleAlabama (AL) ACKs May Be Delayed
Alabama was delayed in opening for e-filing, and is just beginning to return ACKs today. You may experience delays in receiving AL ACKs during the next day or so.
View ArticleRESOLVED - Intermittent Busy Signal When Calling Support
This has been resolved.**************Some customers may experience a busy signal when calling into Support. Our teams are actively working to resolve this. In the meantime, customers can use Chat as an...
View ArticleIRS Modernized e-File (MeF) is Unavailable Due to an Extended Maintenance Window
MeF Production and Assurance Testing System (ATS) are currently unavailable due to an extended maintenance window. The MeF systems will be available at 1:00 p.m. Eastern.Please monitor the MeF...
View ArticleTaxWise Desktop E-Signature
Some TaxWise Desktop customers are encountering the following error message when attempting to login to the SIGNiX webpage: “Sorry. We have no path forward for you. Please contact support about...
View ArticleUPDATE - Connecticut (CT) Return Rejections
(1:30PM 2/25/21 - UPDATE)All CT returns are affected by this issue at the IRS. Please refrain from sending CT returns for e-filing until this issue is resolved. If you transmit CT returns at this time,...
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CA Type of Coverage Exemption Codes- Video
There have been a lot changes to CA forms this year, and we know you are confused, but TaxWise is here to help! Our Content team partnered with Solution Architect, Anthony Sampson, and out together...
View ArticleTWO eFile Status Issue
Please be advised some TaxWise Online customers are reporting the efile status shows something different from what the return query shows. The process is working correctly, but the status is not...
View ArticleTaxWise Desktop E-Signature UPDATE
Some TaxWise Desktop customers are encountering the following error message when attempting to login to the SIGNiX webpage: “Sorry. We have no path forward for you. Please contact support about...
View ArticleNew Mexico (NM) ACKs Delay
NM is behind in sending acknowledgements to us. We have reached out to the state and ACKs will flow to you as soon as they are made available.
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